Shipping & Return
Returns within 30 days from receipt of order can be returned for exchange, refund or credit at laptop-battery.biz 's discretion. Please be aware that specific manufacturers have more restrictive return policies. All products returned must be 100% complete, contain all original boxes and packing materials, have original UPC codes on the products, contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer. If any of the above is not returned with the item, you may be subject to a repackaging fee, which will be determined on a case by case basis.
laptop-battery.biz accepts returns on merchandise from select manufacturers within 30 days from receipt of order. Original shipping charges are not refunded on returned items unless there was an error on our part. Please note: if you were eligible for free shipping on your order, and are returning for a refund, then the actual cost for shipping may be deducted from your refund. Customer is responsible for shipping charges on returned items. All shipping cost for returned merchandise will be paid for by the shipper. No C.O.D. on shipments will be accepted. Only shipping cost for incorrect items delivered to the customer will be paid for. We will not refund the extra shipping cost of express delivery. We will only refund shipping cost if the item is returned by First Class Mail, US Priority Mail or UPS Ground Shipping. If items are returned by express delivery, refund will only cover up to 6.00 pounds.
laptop-battery.biz strongly recommends you fully insure your return shipment in case it is lost or damaged and to use a carrier that can provide you with proof of delivery for your protection.
DEFECTIVE returns can be returned directly to laptop-battery.biz within 30 days receipt, at laptop-battery.biz's discretion for: credit, replacement, exchange or repair.
NON-DEFECTIVE returns can be accepted directly by laptop-battery.biz within 30 days from receipt, at laptop-battery.biz's discretion for credit or exchange. All NON-DEFECTIVE returns for refund are subject to a 15 percent restocking fee.
DAMAGED ITEMS If merchandise arrives damaged: save the merchandise and the original box and packing it arrived in, notify laptop-battery.biz immediately to arrange for a carrier inspection and a pick up of damaged merchandise.
Our Contact Information
If you have any other question from our website, please do not hesitate to contact us, we will reply you in 24 hours., welcome to your order on our website.
Where our warehouse located?
Hongkong Warehouse------Our main warehouse where stock more than 18000 types replacement / Original batteries. Shipping out the next day.
When i can receive my items?
In USA ------About 5~11 Working Days (By DHL)
Other Country ------About 9~17 days ( China---->Local Post Office---->Customer )
Can i get a tracking number for my package?
Yes, but if you didn't receive it, you can get it by yourself
For network or server reason, we can't make sure every customer will receive this email, so if you didn't receive this email in 3 days, you can get it by yourself or contact our service.
Can i Know the Tracking url?
The Tracking Url will be sent to you in the email with Tracking number.
In Canada,USA, https://webtrack.dhlglobalmail.com/?trackingnumber
In Other Country: You can tracking it on the local main post system after item arrived your country.
2. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable. The address can be your home, your place of business, your traveling aim place, or another residence address and all of the packages can be tracked.
3. All orders will be shipped from our USA, UK, Europe, Australia or HONG KONG international stores at the same day if order before PM 15:00. The shipping ways have many optional: Royal Mail, UPS, USPS Global Priority Mail, DHL, FEDEX, HONG KONG Post and more. If you want to use other shipping method, please feel free to contact us, Email: contact us